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Safe Gaming Pledge

Pbc138 Responsible Play – Stay Safe While Having Fun

Gaming is meant to be fun, not a source of stress. pbc138 believes every member deserves to play safely and responsibly. Use our tools and support resources to keep your gaming experience enjoyable.

24/7 Support Self-control tools 18+ policy strictly enforced

Our Responsible Gaming Tools

Six powerful protection tools to help you stay in control of your gaming habits at pbc138

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set. Requests to increase a limit require a 7-day waiting period.

Session time limit

Set a maximum duration for each gaming session. When the time is up, you'll receive an automatic alert and the session will end.

Break benefits

Take a voluntary break lasting anywhere from 24 hours to 6 weeks. During this time, login is completely disabled and no promotional communications will be sent.

Self-Exclusion

Choose a permanent self-exclusion period of 6 months to 5 years. Once activated, it cannot be cancelled before the specified period ends.

Loss Limit

Set a maximum loss limit for a given period in advance. Once the limit is reached, gaming is automatically paused.

Reality Check

Get periodic pop-up notifications reminding you how long you've been playing and how much BDT you've spent.

Why does responsible play matter?

Online gaming is a fantastic source of entertainment for millions of people. But like any form of entertainment, knowing your limits matters. At pbc138, we believe responsible play means not only protecting yourself, but also honoring your responsibilities to your family and community.

Research shows that uncontrolled gaming can lead to financial hardship, strained relationships, and mental health issues. That's why pbc138 has encouraged every member to play mindfully and within their limits from day one. Responsible Gaming isn't just a page on our platform — it's the foundation of our business.

Pbc138's Responsible Gaming policy is built to international standards. We have proactively developed systems that detect problematic gaming behavior early and connect members with the support they need.

Warning signs of problematic gaming

Watch out if you notice any of the following signs:

  • Borrowing money or dipping into savings to place bets
  • Continuing to play in an attempt to recover lost money
  • Lying to family or friends about gaming
  • Prioritizing gaming over work, studies, or family
  • Feeling restless or irritable when not playing
  • Continuing to play after a big win instead of stopping

How to Play Responsibly

Responsible Gaming doesn't have to be complicated. A few simple habits are all it takes to enjoy gaming safely for the long term.

1
Set your budget first

Decide in advance how much BDT you can afford to spend on entertainment each month. Never exceed that budget, and use pbc138's deposit limit feature to help you stick to it.

2
Set a time limit

Decide how long you'll play each day. Turn on the session timer feature. Always put meals, sleep, and family time first.

3
Stop when you're losing

Chasing losses by placing more bets is the biggest mistake you can make. Every game is independent — previous results have no effect on the next one. Take a break after a loss.

4
Keep it about entertainment

Think of gaming as entertainment, not a source of income. The core principle of responsible play is simple — play for fun, not for profit.

5
Take Regular Breaks

Avoid long uninterrupted sessions. Keep the reality check feature on and take at least a 10-minute break every hour.

Do a self-assessment

Answer the questions below honestly about your own gaming habits. If you answer "Yes" to three or more, consider seeking professional support.

  • Have I spent more than my set gaming budget?
  • Have I lied to family or people close to me about my gaming?
  • Have I kept playing repeatedly to try to win back money I've lost?
  • Has gaming taken up more time than work or family responsibilities?
  • Have I tried to stop gaming and failed?
  • Have I been gaming to escape stress or frustration?
  • Have I lost an important relationship or opportunity because of gaming?
How to get help

If you or someone you know is struggling with a gaming addiction, reach out for help today. Seeking support is not a weakness — it takes real courage.

  • Chat live with the pbc138 support team
  • Go to account settings to set up self-exclusion or limits
  • Talk openly with family or a trusted friend
  • Seek advice from a mental health professional

Our support email: [email protected]

How to activate the tools
  • Log in to your account
  • Go to "Account Settings"
  • Select the "Responsible Gaming" option
  • Set your preferred limits or breaks
  • Save changes — effective immediately
Parental Controls

To prevent minors at home from accessing this platform:

  • Never share your login credentials with anyone
  • Avoid saving your password in the browser
  • Use parental control software on your device
  • Always log out after finishing a session
Track your gaming spending

A sample framework for a monthly gaming budget:

Monthly entertainment budget cap 10–15%

It's best to keep your gaming budget to no more than 10–15% of your income. Set aside the rest for savings and essential expenses.

Responsible Gaming: FAQs

Answers to the most frequently asked questions from pbc138 members

No. Once Self-Exclusion is activated, it cannot be cancelled before the set period ends. This is by design — to prevent decisions from being reversed in an emotional moment. To reactivate your account after the period ends, contact support and complete a mandatory cooling-off period.

Requests to lower your deposit limit take effect immediately. Requests to raise it take 7 days to process. This is intentional — it's designed to prevent impulsive decisions that could lead to overspending.

Yes, you can notify our support team on behalf of a family member. Third-party requests are subject to a verification process. We take family concerns seriously and act promptly.

Reality Check is a pop-up notification that appears at intervals you set. It shows you how long you've been playing, your total deposits, and your net profit or loss for the current session. Based on that information, you can decide whether to continue playing.

Absolutely. Any balance in your account during a break or self-exclusion period remains completely safe. Once the period ends, contact our support team if you wish to make a withdrawal.

Yes, all responsible gaming tools at pbc138 are completely free. Deposit limits, session timers, loss limits, Reality Check, breaks, and self-exclusion — every member can use all of these at any time at no charge.

Understand your gaming risk level

Gaming behavior can be grouped into three levels. Identify where you stand and take action if needed.

Safe Gaming

Playing within a set budget, for entertainment, with regular breaks

Moderate risk

Occasionally exceeding budget, attempting to chase losses, but still within control

High Risk

Borrowing to play, inability to stop gaming, damage to relationships and work

If your risk level is moderate or high, contact our support team today.

Our Commitment

Pbc138 is committed to upholding the following Responsible Gaming principles:

  • Never allowing minors (under 18) to open an account under any circumstances
  • No marketing messages sent to members under self-exclusion
  • Automatically identifying problematic gaming patterns
  • Responding to support requests within 24 hours
  • All responsible gaming tools provided completely free of charge
  • Displaying gaming outcomes honestly and transparently
  • Following international Responsible Gaming standards
  • Actively promoting awareness around gaming addiction

Play Safe, Have Fun!

Responsible Gaming is at the heart of what we do at pbc138. Join today and enjoy peace of mind with our full suite of player protection tools.

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For players aged 18 and above. Play responsibly.

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